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So I had my first day on my own on the phones and then I had two days off. And now… on a Saturday I am dragging my rear back in here and trying not to openly protest the lagging call volume that fails to support the need of 15 people in here. I say that now but by this evening I will probably be hiding under my desk saying “can’t go to sleep, clowns will eat me.” There is a particular breed of customer that will be calling tonight to see what time something is happening, why it’s not working, etc. More than likely they can’t do it because they are past due, don’t have the correct equipment, or are just plain doing it wrong. But hopefully it’s not because our servers went down or I’m not leaving the building without a police escort

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